Amy is unwavering in her efforts to support all of her practices. She always has time to listen and collaborate with any and all team members, from dentists to assistants and front office. Amy is kind and supportive of her team. When she visits the practice she brings energy and enthusiasm.
Amy gives 100% of herself and deserves to be recognized for her dedication.
Since Angel joined us as a patient coordinator she has stepped up our collaboration within the clinic. She is a thinker and excels at finding ways to do it better. She strives to calibrate all staff members and makes sure information flows throughout the clinic. She is an innovator, constantly looking at new ideas and enjoys implementing them. Angel thrives to be challenged and wants ownership in new systems. She is the go to person! Not only does she dedicate herself to our clinic but she is also involved in her community and is celebrating her 20th anniversary as an instructor with her own youth/adult martial arts club.
She reaches out to youth in this program teaching them discipline, focus and integrity - the same traits she exhibits everyday in her work. We are truly fortunate to work with her.
Dawn is our wonderful receptionist! She goes above and beyond daily to make sure each patient that comes through our doors feels comfortable right from the start and feels welcome! She loves to interact with the patients always coming up with news ideas to keep the patients engaged and informed. She is always upbeat and keeps all the staff smiling! She is amazing at communicating with patients whether it be regarding insurance info, appointments needed etc.
We are not sure what we would do without her keeping us all on track!
Lisa started as a Dental Assistant and recently stepped into the office manager role and after years of dental assisting, supplies management, then treatment co-ordinating. She is very in touch with what is happening in "the back of the house", not just the admin department. This experience helps her manage and control costs for the benefit of the practice.
She is not afraid to take on new challenges and is a creative problem solver. Lisa She is a go-getter, and always has a smile on!
After of years as an excellent Dental Assistant Mehin she stepped up into a leadership role as the Practice Manager, a role in which she has truly excelled. Going above and beyond her scope of duties, during a difficult period for the team she held the practice together, reassured patients, and the team is so thankful for her. Mehin is an incredible and highly valued member of the Dentistry on Green Lane team.
Sonia is extremely adept at managing a team of 20 staff who support 5 Specialists. She is able to effectively understand the needs of 5 very different specialists and develop systems and protocols to support their success...as well as looking after the HR needs of the 20 support staff.
Her critical thinking and decision-making skills are exemplary. We rely heavily on her leadership.
Anne is a true leader, who inspires and motivates her team and it shows everywhere in the practice: everyone knows their role and responsibilities and willing to take on new tasks if necessary. Anne takes pride in ensuring that the patients are greeted by name, that the practice phone is answered during the working hours (never going into voicemail). She personally walks patients through their treatment plan explaining the options and making sure that the patient understands the treatment process and costs. Anne is respected and loved by her team.
We often talk about how "The front desk is where is everything begins and our Office ship true CAPTAIN is Anne. Without her leadership it would be tricky to stay afloat". Thank you Anne for all that you do.
Tara holds our practice together. In addition to always ensuring patients are taken care of, she works very hard to ensure that all team members are treated equally and fairly, that all staff are comfortable and satisfied with their work environment, and always tries to accommodate everyone's requests and concerns.
Jolene Tocheri is the best dental receptionist you could ask for. She works well with everyone, in any environment. She has the best personality and is so down to earth. She goes above and beyond at work. She works with a group of dental hygienists and two dentists which she puts all her effort into maintaining a regular schedule.
She is very deserving of this award and she deserves a weekend off to enjoy for herself!
Carla goes out of her way above and beyond to ensure a great experience for our patients and our team. She has demonstrated the willingness to do what it takes to accomplish excellence, giving up her time outside of office hours and even on weekends to ensure the practice thrives.
Carla is approachable, kind and a pleasure to work with.
Theresa does an outstanding job running the operations of the practice. She is respected by the team and has the amazing ability to implement processes and changes in a way that all staff and dentists support. Her efforts have greatly contributed to the growth of the practice.
She has the respect of all staff and dentists and deserves all the credit for the success of Dentistry in Ajax.